Plain English wherever the law allows it. Last updated .
This site is operated by:
| Trading name | Wayfare Studio |
|---|---|
| Registered name | THE JOHNSEN COMPANY |
| Legal form | Enkeltpersonforetak (Norwegian sole proprietorship) |
| Proprietor | Nicholas Johnsen |
| Registered | Enhetsregisteret, 31 July 2026 |
| Organisation number | 938 190 712 |
| VAT status | Not registered for Norwegian MVA. Prices carry no VAT. (Update this, and add “MVA” after the organisation number, once registered.) |
| Address | Pelvikveien 21, 1367 Snarøya, Norway |
| wayfarestudiojohnsen@gmail.com |
Norwegian e-commerce law (ehandelsloven § 8) requires a service provider to make this information easily, directly and permanently accessible. Stripe also checks for it when verifying an account.
Wayfare Studio is a trading name of THE JOHNSEN COMPANY, a Norwegian enkeltpersonforetak, organisation number 938 190 712. Invoices and receipts are issued in that registered name. Your card statement will show WAYFARE STUDIO.
Wayfare Studio sells research and design work: a set of alternative travel routes for a destination and dates you specify, delivered as a private website.
Wayfare Studio is not a travel agency or tour operator. I do not book flights, accommodation, transport, tours or insurance on your behalf. I do not hold, handle or forward any money intended for a travel provider. I am not a package-travel organiser within the meaning of the Norwegian Package Travel Act (pakkereiseloven), and buying research from me does not give you the protections that apply to a package holiday.
Every booking you make is a direct contract between you and that provider. Links to accommodation search results are provided for convenience only, are not recommendations of a specific property, and earn me no commission.
Route Study and The Atlas are fixed-price and paid in full when you order:
Paying up front is what lets me start immediately rather than after an invoice cycle. You can cancel for a full refund at any time before I start work — that is the point at which your risk begins. Once the research exists it cannot be un-done, so from then on the remedy is revision rather than refund; see below.
Concierge is quoted per project, so it runs differently:
Prices are as shown on the pricing page at the time you accept a scope, in euro (EUR). Norwegian clients may be invoiced in NOK on request. Payment is by card through Stripe; I never see or store your card details. Invoices are due within 14 days unless stated otherwise. No Norwegian VAT (MVA) is charged on these prices, because Wayfare Studio is not yet VAT-registered.
Accurate dates, budget and constraints, and any bookings already made. If material facts change after work has begun — different dates, a different destination, a booking I designed around that you then cancel — the work may need redoing, and I will tell you before doing it whether that is covered by your included revisions or needs a new quote.
Route Study includes one round of revisions; The Atlas includes two; Concierge includes revisions until you travel. A round means one consolidated set of changes, not an open-ended series.
I research carefully and check load-bearing facts against primary sources. But timetables, prices, opening hours, closures and weather all change, and some sources are simply wrong. Everything I deliver is information, not a guarantee. Verify anything you are relying on — especially transport connections and opening days — before you book or travel.
When the final invoice is paid, the delivered site and its contents are yours to use for your own travel, indefinitely, including offline. I keep the underlying research methods and any reusable components.
I would like to show your project as a public example. I will not do so without your explicit written permission, and if you agree I will remove your name, dates and any personal detail unless you say otherwise. Founding-client pricing is offered in exchange for that permission and for an honest testimonial; you may still decline after seeing the work, in which case the standard price applies.
Nothing here limits liability for death, personal injury, fraud, or anything else that cannot lawfully be limited, and nothing here affects your mandatory rights as a consumer under Norwegian law. Subject to that, my total liability for any claim arising from a project is limited to the amount you paid me for it. I am not liable for indirect or consequential loss, including missed transport, unavailable accommodation, cancelled services, or weather.
Norwegian law governs these terms, with Oslo tingrett as the ordinary venue. If you are a consumer resident elsewhere in the EEA, you keep the protection of any mandatory consumer rules of your own country. Consumers may complain to Forbrukertilsynet or use the EU Online Dispute Resolution platform.
If you are a consumer, Norwegian law (angrerettloven, implementing the EU Consumer Rights Directive) gives you 14 days to withdraw from a distance contract without giving a reason. The period runs from the day the contract is made.
To withdraw, email wayfarestudiojohnsen@gmail.com — a clear statement is enough, and you may use the standard withdrawal form. I will refund you within 14 days of being told, using the same payment method.
If the routes miss the brief you gave me, that is my error and I fix it. The remedy is revision: I put the work right, using the revision rounds your package includes. One round with Route Study, two with The Atlas, and with Concierge until you travel. I do not buy finished research back.
Those rounds also cover a change of mind — different dates, a different emphasis, deciding you want a different sort of trip. Once they are used, further changes are new work and I will quote for them. Nothing here covers a trip cancelled for reasons unrelated to my work.
Research already done is not refundable. What you are buying is the reading, the checking and the judgement, and none of that can be handed back once it exists. That is the risk in buying research, and it is why the application is free and unpaid: so you can see how I think, and I can tell you if I am not the right fit, before either of us commits.
None of the above affects your rights under Norwegian consumer law. The 14-day right of withdrawal described above stands on its own, and if I deliver something that is not what was agreed you keep the remedies the law gives you. No term here can remove those, and this one does not attempt to.
If I cannot deliver — illness, or a destination I cannot research responsibly — you get a full refund of everything paid, promptly, and I will say so as early as I can.
You do not have to use this form — a clear statement by any means will do. It is here because Norwegian law (angrerettloven § 8 first paragraph, letter h) requires me to provide it.
Complete and return this form only if you wish to withdraw from the contract.
I hereby give notice that I withdraw from my contract for the supply of the following service:
Norsk: send de samme opplysningene til adressen over, med overskriften «Angreskjema». Du kan også bruke en hvilken som helst annen utvetydig erklæring.
Wayfare Studio (details above) is the data controller for personal data collected through this site, under the GDPR as implemented in Norway by personopplysningsloven.
| Application form | Name, email, country, travel dates, budget range, interests, existing bookings and anything you write in the free-text fields. Used to assess and carry out your project. Legal basis: performance of a contract, or steps taken at your request before entering one. |
|---|---|
| Email correspondence | Whatever we exchange. Legal basis: contract, and legitimate interest in keeping a record of what was agreed. |
| Payment | Handled entirely by Stripe. I receive your name, email, the amount and whether it succeeded. I never see your card number. Legal basis: contract, and a legal obligation to keep accounting records. |
No analytics, no tracking pixels, no advertising cookies, no third-party fonts. The site sets no cookies at all. Two things are stored locally in your own browser and never sent anywhere: your light/dark preference, and a draft of the application form so that leaving the page — or stepping back from the payment screen — does not lose what you typed. The draft is deleted once a project is paid for, expires by itself after 30 days, and you can clear it at any time with the “start fresh” link on the form. I do not sell, rent or share your data, and I do not send marketing email — you will only hear from me about your own project.
Some of these are outside the EEA. Transfers rely on the EU Standard Contractual Clauses or an adequacy decision, as set out in each provider's own terms.
Enquiries that do not become projects: deleted within 12 months. Project correspondence and deliverables: kept while the site is hosted for you, and deleted on request afterwards. Accounting records: retained five years as required by the Norwegian Bookkeeping Act (bokføringsloven § 13).
You may request access to your data, correction, erasure, restriction or portability, and you may object to processing based on legitimate interest. Email wayfarestudiojohnsen@gmail.com and I will respond within 30 days. If you are unhappy with how I handle it you may complain to Datatilsynet, the Norwegian Data Protection Authority.
Questions about any of this? Email wayfarestudiojohnsen@gmail.com and ask before you buy.